Shipping Policy

Effective Date: 05/05/2025

At KNVT, we are committed to delivering your orders safely and promptly throughout Bangladesh.

1. Order Processing

Orders are processed within 24 hours of confirmation, excluding weekends and public holidays.
You will receive an order confirmation via email or SMS once your order is placed.

2. Delivery Coverage

We deliver to all locations across Bangladesh, including urban and remote areas.

3. Delivery Time

Estimated delivery time is 2 to 5 business days, depending on your location.
Deliveries to remote or hard-to-reach areas may take longer.

4. Shipping Charges

Shipping fees are calculated at checkout based on delivery address and order size.
Shipping charges are non-refundable once the order has been dispatched.

5. Shipment Tracking

After shipment, you will receive a tracking number via email or SMS to monitor your package.
For assistance, please contact our customer support.

6. Failed Deliveries

If delivery fails due to incorrect address or recipient unavailability, we will contact you to reschedule.
Additional shipping charges may apply for redelivery.

7. Damaged or Missing Items

Please inspect your package upon delivery.
Report any damaged, defective, or missing items within 24 hours to our support team.
We are not responsible for delays or losses caused by courier services or external factors.

8. Contact Us

For shipping inquiries or support:

📞 Mobile: 01987-654321
📧 Email: info@knvt.one